We want all technical questions and issues to come directly to the Amissa support team—so your staff doesn’t have to troubleshoot patient tech problems.
If a patient has any difficulty (logging in, accessing the MRS, syncing a wearable, completing a survey, etc.), simply direct them to:
Emails sent to this address notify our entire Amissa support team, ensuring fast response and coordinated follow-up. We handle patient communication end-to-end and will loop your practice in only if needed.
This includes help with:
Creating or accessing an account
Login or password issues
App functionality or errors
Data syncing or wearable connections
General questions about how to use the app
Important
Healthcare providers and clinic staff do not manage technical support for the Amissa app. Our support team will respond as quickly as possible to help resolve any issues.