Connection Support
I downloaded the app, but it’s not connecting to my healthcare provider
If you’ve created your Amissa account but don’t see your healthcare provider connected, follow the steps below to complete setup.
How to Connect With Your Provider
1. Check Your Invitation Email
Your healthcare provider must send you an invitation email from Amissa.
Open the email and tap the link to join their practice.
Be sure the link opens successfully on your phone.
⚠️ If you don’t see the email, check your spam or junk folder.
2. Verify Your Email Address
Confirm that you signed up using the same email address your provider used to invite you.
If you signed up with a different email:
Ask your provider to send a new invitation to the correct email address.
3. Log In to the App
After accepting the invitation, log in to the Amissa app.
Your healthcare provider should now appear on your dashboard.
4. Confirm With Your Provider
If you still don’t see the connection:
Ask your provider to check their dashboard and confirm the invitation was sent and accepted.
Helpful Notes
👩⚕️ Patients cannot add a provider themselves, your provider must send the invitation.
⏳ Invitations can expire, so you may need a new one.
🔐 Once connected, your provider can view the data you choose to share, including:
Symptoms
Wearable and health data
Still Not Connected?
If you’ve completed all the steps above and still aren’t connected, contact Amissa Support through the Help Center so the team can help you troubleshoot.